Cinchly — reputation management software

Reputation management software

Turn happy customers into 5-star reviews.

Ask every customer for a review the day the job wraps. Problems come back to your manager quietly. Praise ends up on Google, where it wins you the next job.

Set up your business, add your locations, invite your team — takes a few minutes.

How was your experience with us today?

One tap in the email records the rating and routes the customer down the right path.

The customer journey

From inbox to Google review

Your customer sees the familiar Google rating screen, so they know exactly what to do next.

A

Acme Flooring

How was your visit?

Hi Sarah,

How did we do? Tap a star to let us know.

Powered by Cinchly

1. The branded request

Your customer gets a friendly email with your logo and a one-tap star rating.

Acme Flooring near me

Acme Flooring

123 Main Street · Open today

4.8
(127 reviews)
WebsiteDirections

How was your experience?

2. They pick a rating

4-5 stars heads to Google. 1-3 stars stays private and alerts your manager.

Write a review

Acme Flooring

Share details of your own experience

"The team was professional, on time, and the floors look incredible. Highly recommend!"

Post

3. Review copied & ready

Their text is already copied. They paste it into Google, tap the stars, and post.

Send the request

Your team enters a customer's name and email after the job is done. One click sends a branded review request.

They pick a rating

Five stars right inside the email. The rating is captured the moment they click, even if they go no further.

1-3 stars stays private

Unhappy customers get a short feedback form that lands in the location manager's inbox instead of on Google.

4-5 stars goes public

Happy customers write their review, we copy it for them, and send them straight to your Google listing.

Every location, its own dashboard

Each location sends on its own behalf and only sees its own customers and feedback. Owners get the full picture across every location in the business, with their own logo on every email.

Get started free